CVS: Evil, Part II

Remember how the electronic "confirmation" the doctor received was just a bunch of gorgonzola according to the pharmacist who then made me wait 2 hours to fill the script I needed? Good. Keep that in short-term memory for about 2 paragraphs.

We discovered last week that the cause of Rora's recurring UTI's is kidney reflux. Fortunately hers can be treated medically rather than surgically. She will need to take antibiotics every day to prevent infections. She just finished up the meds to treat her UTI, so today I dropped off the new prescription for the prophylactic, daily drugs.

(Remember Paragraph 1? Good!)

When I went to pick up the presciption 30 minutes after dropping it off (in person, I might add!) the pharmacist (a different one) handed me a bag and said, "Oh, from the 25th, right?"

"Huh?" (I admit to being both tired and in a McDonald's brownie sundae-induced food coma.)

"You dropped this off on the 25th?"

"Nooo . . . I dropped it off half an hour ago."

"Well, did you want this one too? It's the same medicine."

Then it clicked. Yes, this was the ORIGINAL PRESCRIPTION that had SUCCESSFULLY been logged in the pharmacy's computer at 6:34 p.m., just as the doctor had received electronic confirmation of. The prescription I actually took home on the 25th was a duplicate-- after I finally got ahold of the doctor and had her confirm via phone that she had prescribed the drug. The pharmacist really was a dumb@$$ unfamiliar with his own pharmacy's electronic prescription system.

I was so not pleased. I told today's pharmacist as much, but I don't think she even understood what I was saying. Or cared.