Roomba: Tick-Tock

Remember how they sent the part that didn't work?

Turns out it didn't work because . . . one must have a functioning battery in order to use this device (which updates the Roomba's firmware.)

Yet they sent us this piece in order to update the firmware because the Roomba didn't CHARGE our battery. Of course! It's so simple. Any Meg CSR could've thought of it.

Idiots.

We're waiting for the new, fully-charged battery to arrive in the mail. They said 7-10 days. Do I hear 16?